Shipping & Pickups

Free Standard Shipping: 

We ship from Brisbane with TOLL and cannot deliver to PO Boxes or Parcel Lockers, we provide free standard shipping to all major metro locations within Australia and ship same or next business day. ALL ORDERS ARE DELIVERED AND LEFT AT YOUR ADDRESS OR A CARD WILL BE LEFT ADVISING WHERE TO COLLECT.
For non-major metro locations shipping cost will be calculated during checkout based on order weight and postcode.

 

Orders typically deliver on the East Coast 3-4 business days later and 6-11 business days on the West Coast.

Express Shipping:

We offer Express Shipping with deliveries typically 2-3 business days to major metro areas in QLD, NSW & VIC and 4-5 business days to Adelaide and Perth. Express deliveries must be received before 11am QLD time.

Pickups:

We offer pickup from our Brisbane warehouse between 9am-3pm business days only. All pickups must be ordered online and prior to pickup email your order confirmation to warehouse@specialisedlogistics.com.au so the order can be prepared, in the shipping address write "Will pickup from warehouse" and in your email also advise your expected pickup time. Our warehouse is located at SLA, 69 Boundary Rd, Carole Park, QLD 4300 

Sold out items will appear as "Sold Out" and cannot be ordered. If your order does not arrive within these timeframes please check your tracking number emailed to you in the TOLL tracking system on their website. 

If there is no shipping progress within the estimated timeframes (above) then email us so we can follow up directly with the courier.

Once orders are placed you will immediately receive a confirmation email from us and upon shipping another email with your tracking number. 

PLEASE NOTE; WE DO NOT SHIP TO P.O. BOXES OR PARCEL LOCKERS AND ANY RETURNS DUE TO A WRONG OR INCOMPLETE SHIPPING ADDRESS, OR ITEMS RETURNED FOR NON COLLECTION WILL INCUR AN EXTRA FEE OF $35 TO COVER THE EXTRA COST - THIS WILL ALSO CAUSE SHIPPING DELAYS SO PLEASE CHECK YOUR DELIVERY ADDRESS IS CORRECT INCLUDING ANY UNIT NUMBERS, FLOOR LEVEL NUMBER, COMPANY / BUILDING / SHOP NAME ETC BEFORE CONFIRMING YOUR ORDER.