Yes! All CoolCabanas have been designed to be set-up by one person.

You can check out a full video and instructions for setup here.

We typically recommend a Large for families or groups of three and above. A medium is ideal for a group of one-two.

It is important to note that whilst the large is only 10cm longer when packed up, it provides 45% more shade when open.

Definitely! CoolCabanas are designed to be easily carried on your beach or lake journey.

They come with an ergonomically designed carry bag, featuring a shoulder strap, and weigh 7.5kg (Large) and 6kg (Medium).

Yes! CoolCabanas will fit in (almost) all cars.

When in the carry bag, CoolCabanas are 107cm (Large) and 100cm (Medium).

Yes! CoolCabanas can be used on grass, making them ideal for use at sporting games, the park, or lake.

For use on grass, you will need to pick up our grass kit.

Medium
When open: 2m x 2m, and 1.85m tall at the roof peak
Shaded area: 4m²
When closed: 90cm x 12cm x 12cm
Weight: 6kgs including bag
Storage: 8 internal pockets which are 16cm x 11cm each. Ideal for your phone, wallet, keys, water bottles, or sunscreen.

Large
When open: 2.4m x 2.4m, and 1.85m tall at the roof peak
Shaded area: 5.76m²
When closed: 107cm x 12cm x 12cm
Weight: 7.5kgs including bag
Storage: 8 internal pockets which are 16cm x 11cm each. Ideal for your phone, wallet, keys, water bottles, or sunscreen.

Both sizes provide UPF 50+ protection and have been independently tested by TUV SUD International Testing.

Yes! The CoolCabana fabric provides UPF 50+ shade that significantly reduces UV exposure, blocking 98% of UV rays. We test our fabrics at least annually with the leading third party testing services (SGS and TUV). See our latest (Oct 2025) test reports here and here.

Leading research shows for full UV protection to always follow the five sun-safe habits: seek shade, wear sun-protective clothing, a brimmed hat, and wrap-around sunglasses, and apply broad-spectrum sunscreen. Learn more at Melanoma Institute Australia.

Orders received before 11AM AEST will ship from our Brisbane warehouse on the same or next business day. Orders received after 11AM AEST will ship next business day or in extreme peak periods possibly 2 business days later.

CoolCabanas typically deliver to Australian East Coast metro locations within 2-7 business days, and for WA, SA, TAS, or remote locations please allow up to 5-12 business days.

Currently, we ship to Australia, the USA, Canada, New Zealand, the UK, and across Europe.

For the USA, please visit: https://coolcabanas.com 

For New Zealand, please visit: https://coolcabanas.co.nz

For Canada, please visit: https://coolcabanas.ca/

For the UK, please visit: https://coolcabanas.co.uk/

For Europe, please visit: https://coolcabanas.eu/

We are unable to ship to any address linked to a PO Box, parcel locker or location outside the Team Global Express delivery network. Any order submitted to a non-conforming address may be subject to delays or cancellation. 

No need to worry! All our packages are shipped with authority to leave, so the courier will pop your order somewhere safe if you're not around.

We want you to be completely happy with your purchase! If things don't work out, we're happy to offer a full refund on unused products that are still in their original condition and packaging (and in a state we can resell). Please note that return shipping is at your own cost.

Here's how it works:

Just shoot us an email at hello@coolcabanas.com with your order number and we'll get you sorted. Pop your return in the post within 14 days of receiving it. Please note that return shipping is at your own cost, we recommend using a tracked service so you can keep an eye on it.

Once your return arrives, we'll give it a quick inspection and you'll hear back from us within 3-5 business days. We'll either send you a refund confirmation or give you a heads up if there are any issues. Refunds typically take up to 14 days to appear back on your card.

Unfortunately orders made through one of our retail partners must be returned to them, warranty and refunds for purchases from retailers are subject to the discretion of the specific retailer and their own return policy.

CoolCabanas products are made with the highest quality materials and craftsmanship to protect you from harmful UV rays and to provide ample shade.

CoolCabana products are fully warranted against defects in the materials and workmanship for one year from time of purchase. If your product fails due to a manufacturing defect, we will repair it free of charge, or replace at our discretion.

This warranty does not cover any repairs needed due to accidents, improper care and use, negligence, or normal wear and tear.

Simply send an email to hello@coolcabanas.com describing the problem, include your order number along with supporting photos. Upon receipt of all information our customer care team will then make a preliminary assessment and endeavor to reply within 2 business days. If you are not satisfied with the preliminary assessment made by our customer care team then please return the item so our technical team can make a thorough assessment. When returning the item email a copy of your return tracking number and invoice for the return shipping fee to hello@coolcabanas.com.

All warranty claims must be supported by your original CoolCabana order number issued by us. If you did not purchase directly from us you'll need to contact your reseller.