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Purchased my Cool cabana 28/12, date to be despatched was 6/1 paid $32 for express postage however my order was not dispatched until 16/1. By that time the holiday I wanted to take it in was over.
Not once was I told my order was delayed. I emailed the company but no apology was ever given or any reason for the delay. Very poor service. I paid express shipping and got delayed shipping. I requested a refund of the shipping prior to it being sent and was ignored.
I do think a lot of people will have trouble setting this up by themselves because of the weight of the umbrella head unit.
Also, how long till you get corrosion in joints and connections in the metal seeing sand could be stored in pockets unintentionally?
Other than that this a fantastic idea and I bet you guys are getting what you worked for, good on you!!
Australia Post failed to deliver the shade in time for me to take it away on holiday with me, so I didn't get to try it out for a few weeks after it arrive. Finally gave it a whirl yesterday, and I don't think I will EVER go to the beach without it again! Simple set up, easy to transport and carry, the small shade is enough shade for 2 adults and our two dogs :)